Microsoft Surface for Business: Choosing the Right Device in 2026

Why Businesses Choose Microsoft Surface

Microsoft's Surface lineup has become a staple in professional environments — particularly in medical practices, law firms, and corporate offices where portability and reliability matter. The combination of Windows 11 Pro, touchscreen capability, and premium build quality makes Surface devices ideal for business use.

The 2026 Surface Lineup for Business

Surface Pro (10th/11th Edition)

• Best for: Clinicians, consultants, mobile professionals
• Why: Tablet/laptop flexibility, pen input, lightweight, all-day battery
• Use case: Consulting rooms, site visits, presentations, clinical documentation

Surface Laptop (6th/7th Edition)

• Best for: Office workers, reception staff, general business use
• Why: Traditional laptop form factor, excellent keyboard, strong performance
• Use case: Front desk, administration, accounting, general productivity

Surface Go (4th Edition)

• Best for: Light tasks, point-of-sale, check-in kiosks
• Why: Ultra-portable, affordable, fanless design
• Use case: Patient check-in, inventory scanning, basic admin tasks

Battery and Hardware Tips for Business Users

Battery degradation is the number one hardware complaint we see with Surface devices in business environments. Here's how to maximise lifespan:

• Avoid leaving devices plugged in 24/7 — Surface batteries degrade faster when constantly at 100%. Use the built-in battery limit setting (Settings → System → Battery → Battery limit)
• Keep firmware updated — Microsoft regularly releases firmware updates that improve battery management and thermal performance
• Use the right charger — Third-party chargers can cause charging issues. Stick with Microsoft Surface Connect or approved USB-C chargers
• Monitor battery health — Run powercfg /batteryreport in Command Prompt to check battery wear level
• Replace when capacity drops below 60% — At this point, battery behaviour becomes unpredictable

Enterprise Management with Intune

For businesses managing multiple Surface devices, Microsoft Intune (included in Microsoft 365 Business Premium) provides:

• Remote device configuration and policy enforcement
• Automatic Windows and firmware updates
• Remote wipe for lost or stolen devices
• Application deployment and management
• BitLocker encryption management

How SkyComm Helps

SkyComm supplies, configures, and supports Microsoft Surface devices for businesses across Perth. We handle procurement, Windows 11 Pro setup, Microsoft 365 integration, Intune enrolment, and ongoing hardware support — including battery replacements when needed.

Need Surface devices for your team? Contact SkyComm on 1800 957 977.