IT Support for
GP Clinics & Medical Practices
IT solutions that support PIP eHealth requirements, plus clinical software expertise and proactive managed services — keeping Perth's GP practices running without interruption.
Clinical Software Support
Expert support for Best Practice, Medical Director, Pracsoft, Genie, and Zedmed — installation, updates, troubleshooting, and optimisation.
PIP eHealth Support
Practical support for PIP eHealth requirements including secure messaging, electronic prescribing, My Health Record uploads, and NASH certificate management.
Medicare & Billing
PRODA registration, Medicare Online claiming, DVA, WorkCover, bulk billing setup, and integration with Tyro, NAB, and EFTPOS terminals.
Clinical Data Migration
Seamless migration between clinical software platforms — patient records, documents, billing history, and appointment books with zero data loss.
Security & Backup
Encrypted backups, ransomware protection, secure communications, and disaster recovery systems designed to support RACGP CISS alignment and healthcare privacy obligations.
Telehealth & Remote Access
Video consultation setup, secure remote access for GPs, after-hours connectivity, and Medicare-compliant telehealth billing configuration.
How We Help
Assessment
We audit your current IT, identify compliance gaps, and map your clinical workflows.
Design
Custom IT plan covering software, security, backups, and eHealth requirements.
Implement
Seamless deployment with minimal disruption to patient consultations.
Support & Grow
Ongoing monitoring, help desk, and quarterly reviews as your practice evolves.
PRODA, NASH & eHealth — Practical Support for Your Clinic
Setting up PRODA, obtaining NASH certificates, configuring secure messaging, and connecting to My Health Record can be complex. We assist your clinic through each step — from initial setup to ongoing certificate renewals — making the process simpler for your team and reducing day-to-day admin pressure.
SkyComm migrated our entire practice from Medical Director to Best Practice over a weekend. Monday morning, everything worked perfectly — patient records, billing, the lot. Our doctors didn't miss a beat.
Trusted GP Clinic IT Support in Perth
SkyComm has supported GP clinics across Perth and Western Australia for over 20 years — from single-doctor practices in Subiaco and Nedlands to large multi-site medical centres in Joondalup, Murdoch, Rockingham, and Mandurah. We understand the unique pressures of general practice: tight appointment schedules, complex Medicare billing, PIP eHealth requirements, and the critical need for clinical software to work flawlessly every single day.
Our technicians are certified across Best Practice, Medical Director, Pracsoft, Genie Solutions, and Zedmed — the core clinical platforms used across Australian general practice. We assist clinics with PRODA registration, NASH certificate renewals, HotDoc and HealthEngine booking integrations, secure messaging via Medical-Objects and HealthLink, and pathology results connectivity with Clinical Labs, Clinipath, and Western Diagnostic Pathology.
Whether you're migrating from Medical Director to Best Practice, setting up a new branch in Perth's northern suburbs, or need urgent support for a Medicare claiming outage, SkyComm's dedicated medical IT team is available with under 3-minute average response times. We also provide after-hours support for practices running evening and weekend clinics, ensuring your IT never becomes a barrier to patient care.
Frequently Asked Questions
Transform Your GP Practice IT
Join Perth's leading GP clinics who trust SkyComm for reliable IT support that helps meet PIP eHealth requirements.