How often should my business data be backed up?

SkyComm recommends at minimum daily backups, with more frequent backups (every 1-4 hours) for critical systems like clinical databases. We configure backup schedules based on your RPO requirements and the rate of data change.

How quickly can SkyComm restore my data after a disaster?

Recovery time depends on the scenario. Individual file restores take minutes. Full server recoveries from local backup typically take 2-6 hours. Cloud-only recovery takes longer depending on data volume. We define specific RTO targets in your disaster recovery plan.

Are backups stored in Australia?

Yes. All cloud backups are stored in Australian data centres, ensuring compliance with data sovereignty requirements and providing fast recovery speeds.

Does SkyComm test backup restores?

Yes. We perform regular test restores and document the results. This supports accreditation readiness under RACGP standards and ensures your backups will actually work when you need them.

Data Protection

Backup & Disaster
Recovery Perth

Name: SkyComm
Address: Perth, WA, AU
Telephone: 1800 957 977
Price range: $$

Protect your business data with automated backups, cloud replication, and tested disaster recovery plans. SkyComm keeps Perth medical practices and businesses safe from data loss, ransomware, and downtime.

0.9%

Backup Success Rate

<0hr

Avg Recovery Time

Data Loss Incidents

Australian Hosted

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Hybrid Backup

Combined local and cloud backup for fast recovery with offsite disaster protection. On-site NAS for quick restores, cloud replication to Australian data centres for DR.

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Ransomware Protection

Immutable backups that cannot be encrypted by ransomware, air-gapped offsite copies, and tested recovery procedures that get you back online without paying ransoms.

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Microsoft 365 Backup

Backup Exchange Online mailboxes, SharePoint sites, OneDrive files, and Teams data — because Microsoft's native retention is not a backup solution.

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Image-Based Recovery

Full server images that can restore an entire server to bare metal in hours, not days. Complete system recovery including OS, applications, and data.

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RACGP Compliant

Backup procedures meeting RACGP CISS standards with documented schedules, regular test restores, encryption, and audit logging for accreditation.

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Regular Testing

Scheduled test restores with documented results to verify your backups actually work when needed. No untested backups in our environment.

Our Backup Approach

Audit

We assess your data, systems, and recovery requirements to define RPO and RTO targets.

Design

Custom backup strategy with local, cloud, and hybrid options tailored to your needs.

Deploy

Automated backup configuration with monitoring, alerting, and verification.

Test & Report

Regular test restores with documented results and DR plan reviews.

Ransomware Recovery — Don't Pay the Ransom

Ransomware is the number one threat to Australian businesses and healthcare providers. SkyComm's backup solutions include immutable backups that cannot be encrypted by ransomware, air-gapped offsite copies, multiple retention points allowing recovery to any point before infection, and tested recovery procedures that get you back online fast — without paying ransoms.

“

When our server failed on a Friday afternoon, SkyComm had us restored from backup and running again within 3 hours. We didn't lose a single file. The peace of mind alone is worth every cent of our managed IT plan.

Office Manager, Accounting Firm

Business Continuity & Backup Solutions for Perth

Data loss and system downtime can devastate a business — especially medical practices where patient records are irreplaceable and regulatory obligations demand robust backup systems. SkyComm designs and manages backup and business continuity solutions for Perth organisations across Subiaco, Joondalup, Murdoch, Fremantle, and the CBD, ensuring rapid recovery from any disaster.

Our backup solutions include Datto SIRIS for image-based server backup with instant virtualisation, Datto SaaS Protection for Microsoft 365 backup, Veeam for VMware and Hyper-V environments, and encrypted cloud backup for workstations and laptops. Every backup is verified daily with automated screenshot verification, and our team conducts quarterly disaster recovery testing to ensure your recovery objectives are achievable — not just theoretical.

For medical practices, SkyComm ensures backups meet RACGP standards and Privacy Act requirements — including encrypted offsite storage, tested recovery procedures, and documented disaster recovery plans. Our Datto solutions can restore an entire server in under 15 minutes by booting a virtual copy of your server directly from the backup device, minimising patient-facing downtime during hardware failures, ransomware incidents, or natural disasters.

Platforms & Hardware We Deploy and Support