Medical & Dental IT Support in Perth

Reliable, secure, and compliant IT solutions for medical, dental, and specialist practices across Perth and Western Australia.

At SkyComm, we understand that clinics, dental surgeries and GP practices in Perth have unique IT needs — from clinical software to secure messaging and imaging systems. We don’t just fix hardware: we speak your language. If your practice uses medical-grade software, we’ve got you covered.

David and all the staff at SkyComm are extremely helpful and quick to sort out any problems. When we do have an issue (which is not often as SkyComm keep everything running smoothly) are always sorted out very quickly and we are very happy with their service.

Medical IT Support and Services in Perth

At SkyComm IT, we specialise in Medical & Healthcare IT Support across Perth and Western Australia — delivering end-to-end technology solutions for GP clinics, dental practices, private specialists, specialist rooms, day surgeries, allied health providers, fertility clinics, and multi-site medical centres.

We support healthcare providers across all major medical precincts in Perth, including Hollywood Medical Centre, Hollywood Consulting Centre, Murdoch SJOG, Joondalup Health Campus, Mount Hospital, Subiaco medical precincts, Nedlands specialist suites, Fiona Stanley Hospital precinct, and major private medical centres throughout WA.

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Why Choose SkyComm for Medical IT Support?

• WA-based team with deep medical IT experience
• Fast response times and onsite support across Perth
• Fully compliant with Australian medical and privacy standards
• Extensive experience with medical software & integrations
• Secure, reliable, and proactive IT management for clinics

Our Medical IT Services

• Medical Practice IT Support (Onsite & Remote)
• Managed IT Services for Clinics
• Practice Management Software Support (All major Australian systems)
• Medical Cybersecurity & Compliance (Australian Privacy Act, security guidelines)
• Secure Network Design (Firewalls, Meraki, Wi-Fi, VLAN segmentation)
• Medical Hardware Supply & Configuration
• Microsoft 365 for Medical Practices (Secure configuration)
• Data Backup & Disaster Recovery for Clinics
• VoIP Phone Systems for Medical Practices

Who We Support

We Support All Types of Medical Practices in Perth

  • GP Clinics

  • Dental Clinics

  • Specialist Rooms (ENT, Cardiology, Orthopaedics, Dermatology, etc.)

  • Fertility Clinics

  • Radiology & Imaging Centres

  • Allied Health (Physio, Psych, Chiro)

  • Day Surgeries / Procedure Rooms

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Network support and security

Medical Cybersecurity & Compliance

Cyber Security for Medical Practices

We help Perth clinics stay compliant with:

  • Australian Privacy Act (APP)

  • RACGP Computer & Information Security Guidelines

  • ADA Cybersecurity Recommendations (Dental)

  • Data Encryption & Secure Backups

  • Multi-Factor Authentication & Zero-Trust Security

  • ThreatLocker / EDR / Antivirus solutions

We secure medical devices, servers, reception computers, nursing stations, and cloud environments with best-practice protection.

How Our Medical IT Services Support Healthcare Providers in Perth & WA

Modern medical and dental practices rely heavily on secure, compliant, and efficient IT systems. At SkyComm, we specialise in Medical IT Support Perth, helping healthcare providers protect patient data, reduce downtime, and improve operational efficiency. We support clinics, specialists, GPs, dentists, allied health providers and multi-location practices across Perth and regional Western Australia, with fast response times and deep expertise in medical software and healthcare compliance.

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IT Support (Medical-Focused)

IT Support for Medical & Dental Practices

Our team provides fast, reliable medical IT support for clinics and practices across Perth. From troubleshooting workstations and clinical devices to resolving software issues with medical applications, we ensure your staff stay productive and your systems stay secure.
We’re experienced with: Genie, Gentu, Best Practice (BP), Medical Director, Bluechip, Zedmed, Shexie, practice printers, scanners, imaging devices and more.

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Managed IT Services

Managed IT Services for Healthcare Providers

Ongoing management of your clinic’s IT systems is critical to prevent downtime, maintain cybersecurity and ensure compliance with Australian healthcare privacy standards.
Our Managed Medical IT Services cover proactive monitoring, patching, backups, endpoint security, secure email, 365 management and protection of sensitive patient data.
This reduces costly “emergency” IT issues and keeps your practice operating smoothly.

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Network Design

Secure Medical Network Design & Upgrades

A stable, secure network is essential for medical software, imaging systems, cloud platforms and reception workflows.
We design and build networks tailored for healthcare environments, including:
• Secure Wi-Fi for staff & patients
• Segmented networks for compliance
• Meraki firewalls & site-to-site VPNs
• High-availability internet redundancy
Your clinic’s daily operations rely on a network that is fast, reliable and protected.

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Business VoIP Services

Medical-Grade VoIP & Phone Systems

As healthcare moves toward cloud-based systems, modern telephony becomes vital for patient communication.
We provide Medical VoIP solutions designed for clinics, offering features such as:
• Call queuing & IVR
• After-hours routing
• Emergency diversion
• Call recording for auditing
Our VoIP systems are secure, cost-effective and fully compatible with busy Perth practices.

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Cloud Services

Cloud Solutions for Clinics & Healthcare Teams

Whether you’re storing patient files, sharing documents, or accessing practice systems remotely, we offer secure cloud solutions tailored for the healthcare sector. Our cloud setups improve efficiency, backup reliability, and compliance—supporting everything from imaging file storage to shared clinical documentation.

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Cybersecurity & Data Protection

Advanced cybersecurity solutions for medical clinics

  • Threat protection & endpoint security

  • Secure email filtering

  • Multi-factor authentication (MFA)

  • Network security & firewall protection

  • Vulnerability scanning

  • Staff awareness training

  • Backup & disaster recovery solutions

We help protect your practice from data breaches, ransomware, and privacy risks — ensuring compliance with Australian privacy laws.

Medical Software We Support

We don’t just fix hardware — we understand medical software. SkyComm supports a wide range of clinical, imaging, and practice-management software used across medical and dental clinics in Perth and WA. Our team works daily with GP clinics, specialists, dental practices, and allied health providers, ensuring their systems stay secure, compliant, and running smoothly.

We provide setup, updates, server migrations, troubleshooting, and performance optimisation for:

Practice Management Software

  • Best Practice (BP Premier / Bp VIP.NET)

  • Medical Director (MD3 / Helix)

  • Zedmed

  • Genie Solutions / Gentu

  • Xestro

  • Bluechip

  • Clinic to Cloud

  • Shexie

  • Practix

  • Coreplus

Specialist & Allied Health Software

    • Zedmed Specialist Modules

    • Exact Dental / Software of Excellence

    • D4W – Dental 4 Windows

    • Orthotrac

    • Oasis / OasisPlus

    • FrontDesk

    • Nookal

    • Cliniko

Imaging & Radiology Software

  • ProMed

  • Visage

  • Carestream Dental / Carestream Imaging

  • Sirona / Sidexis

  • iCat

  • iRYS Imaging / MyRay

  • Romexis (Planmeca)

  • Kavo Imaging

  • DICOM-compatible imaging systems

Secure Messaging Platforms (eHealth)

  • HealthLink

  • Argus

  • Medical Objects

  • ReferralNet

  • eFAX / Internet Fax Solutions

Pathology & Diagnostic Integrations

  • PathWest

  • Clinipath

  • Western Diagnostic

  • Australian Clinical Labs

  • Sonic Healthcare

  • Radiology provider integrations (HL7 / PACS)

Billing, Medicare & Compliance Tools

  • ECLIPSE / Medicare Online

  • PRODA setup & troubleshooting

  • My Health Record

  • Secure SMD messaging compliance

  • Telehealth platform integrations

Frequently Asked Questions

What makes SkyComm different from general IT companies?

We specialise in medical clinics, not generic businesses. We understand clinical workflows, medical software, compliance, security standards, and the urgency of keeping patient services running smoothly.

Do you support multi-site clinics or specialists who work across different locations?

Yes, we support clinics across Perth and regional WA, including shared specialist environments such as SJOG Hollywood, Joondalup Health Campus, Mount Hospital, and Fiona Stanley / Murdoch medical precinct. We also work with medical centres in Morley, Mount Lawley, Joondalup, and other major healthcare hubs across Perth.

Can you help with slow Genie, Best Practice or medical software performance?

Absolutely — slow clinical software is often caused by network issues, server configuration, or hardware bottlenecks. We identify the root cause and optimise performance.

Do you offer ongoing managed IT support?

Yes. Most medical clients choose our Managed IT Support Plan, which includes ongoing helpdesk support, proactive monitoring, backups, cyber security protection, and regular maintenance to keep your clinic running smoothly.

We also understand that some practices prefer full flexibility — so we offer ad-hoc / pay-as-you-need support with no contracts or long-term commitments. This is ideal for smaller clinics or specialists who only require occasional IT assistance.

Can you upgrade our clinic to Windows 11?

Yes — including assessments for compatibility, bypass upgrades, data migration, and fully managed rollout.

Our Partners

Schedule a free IT assessment

Contact SkyComm