Genie Support

Medicare Webservices (MWS) – Mandatory Genie update by March 2022 - EXTENDED!

Genie Solutions has obtained an extension from Services Australia to allow practices to continue using online claiming during this transition period.  The extension will run until Thursday 30th of June, 2022.

If any of you like to take advantage of this extension, you will still need to have an updated PKI Certificate installed prior to the 13th of March, to ensure that all Medicare and DVA related functions (OPV checking, Medicare Claiming and AIR access) continue to work without interruption.


SkyComm specialises in providing fully functional IT solutions for medical and dental practices and healthcare sector.


As Genie Certified Advisor, we are a trusted support partner of Genie Solutions. We have a deep understanding of your medical practice’s unique needs and we are industry accredited and qualified to implement, support and maintain your Genie Solutions systems.


For a limited time only, we offer discounted price for any new clients. Contact us today to discuss the latest Genie upgrade.

For more information, please contact us on 1800 957 977 or

Why choose SkyComm?

  • Maximum Availability – Always available to provide support.
  • Fewer Disruptions – Our team of certified, professional engineers is at your service.
  • Pay-as-you-go Pricing – Remote support, preventative maintenance and after-hours work so you can focus on your business.


  • Innovative Technology – We’ll provide insight as to how to improve your systems so your business is always on top.
  • Outstanding Support – We’ll dispatch an experienced IT Support technician to your business who can resolve and tech-related problems.

Our Partners

Get the IT support you need when you need it