Privacy Policy

Last updated: March 2026

1. About This Policy

DLB Investments WA Pty Ltd trading as SkyComm ("SkyComm", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and business details when you contact us or request a quote
Technical information such as IP address, browser type, and pages visited when you use our website
Information provided through contact forms, phone calls, or email correspondence

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide IT support services
Send you information about our services (only with your consent)
Improve our website and services
Comply with legal obligations

4. Cookies and Analytics

Our website uses cookies and analytics tools (including Google Analytics) to understand how visitors use our site. These tools collect anonymous usage data. You can manage your cookie preferences through the consent banner displayed when you first visit our website. No tracking occurs until you provide consent.

5. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as hosting providers), subject to confidentiality obligations. We may also disclose information where required by law.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include encryption, access controls, and regular security reviews.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. Contact us using the details below.

8. Contact Us

If you have questions about this privacy policy or wish to make a complaint about how we handle your personal information, please contact us:

Phone: 1800 957 977
Email: admin@skycomm.com.au
Address: Unit 6, 20 Teddington St, Burswood WA 6100