SkyComm Remote Support
Connect securely with a SkyComm technician for fast remote assistance. We'll guide you through each step.
Step 1
Open the portal
Click the support portal button above to launch GoToAssist in a new tab.
Step 2
Enter your support key
Your technician will provide a one-time support key. Enter it when prompted to start the session.
Step 3
Allow remote access
Approve the download/permission prompts so our technician can connect and assist you securely.
Portal embedding is disabled for reliability.
GoToAssist often blocks iframe embedding in browsers due to security policy. We now open the portal directly in a new tab so it works consistently.
Troubleshooting
- If nothing happens, check your browser downloads and allow the GoTo helper to run.
- If your firewall blocks the session, contact your local IT admin or call SkyComm.
- If the portal button fails, use this direct link: Open GoTo Support Portal