# SkyComm — Medical IT Support Perth

> SkyComm is Perth's specialist medical IT support provider, delivering expert medical IT support in Perth for over 20 years. We support GP clinics, specialists, dentists, allied health providers, day surgeries, and hospitals across Western Australia. We are a Certified Magentus Adviser for Genie Solutions — the only one in Perth that specialises in medical IT.

## Company Details

- **Legal Name:** DLB Investments WA Pty Ltd trading as SkyComm
- **Phone:** 1800 957 977
- **Email:** admin@skycomm.com.au
- **Office:** Unit 6, 20 Teddington Street, Burswood WA 6100
- **Website:** https://skycomm.com.au
- **Service Area:** Perth metropolitan, regional Western Australia, and remote WA

## Core Services

### Medical IT Support
We provide dedicated IT support for healthcare environments, including clinical software management, compliance, cybersecurity, and infrastructure.

- [Medical IT Support Overview](https://skycomm.com.au/medical-practices): Hub page for all medical IT services
- [GP Clinic IT Support](https://skycomm.com.au/medical-practices/gp-clinic-it-support): Specialised IT for general practice clinics
- [Medical Specialists IT Support](https://skycomm.com.au/medical-practices/medical-specialists-it-support): IT for specialist medical practices
- [Dentist IT Support](https://skycomm.com.au/medical-practices/dentists): IT support for dental practices
- [Day Surgery IT Support](https://skycomm.com.au/medical-practices/day-surgery): IT for day surgery centres
- [Hospital IT Support](https://skycomm.com.au/medical-practices/hospitals): IT for hospitals and large healthcare facilities
- [Allied Health IT Support](https://skycomm.com.au/medical-practices/allied-health): IT for physiotherapy, psychology, pathology, and allied health
- [New Clinic IT Setup](https://skycomm.com.au/medical-practices/new-clinic-setup): Complete IT fitout for new medical practices

### Clinical Software Support
We support all major Australian clinical software platforms daily, including installation, migration, database maintenance, and troubleshooting.

- [Genie Solutions Support](https://skycomm.com.au/genie-support): Certified Magentus Adviser for Genie Solutions (Gentu)
- [Best Practice Support](https://skycomm.com.au/best-practice-support): BP Premier and BP VIP.net support
- [Medical Director Support](https://skycomm.com.au/medical-director-support): MD3, Helix, and PracSoft support
- [D4W Dental Software Support](https://skycomm.com.au/d4w-support): Dental4Windows installation, migration, imaging integration, HICAPS setup, and daily support for dental practices
- [Medical Transcription](https://skycomm.com.au/medicaltranscription): AI-powered medical transcription service

### Managed IT Services
- [Managed IT Services](https://skycomm.com.au/managed-it-services): Proactive monitoring, helpdesk, and IT management for businesses
- [Cybersecurity](https://skycomm.com.au/cybersecurity): Essential Eight compliance, endpoint protection, threat monitoring
- [Cloud IT Solutions](https://skycomm.com.au/cloud-it-solutions): Cloud migration, hosting, and hybrid cloud environments
- [Backup & Business Continuity](https://skycomm.com.au/backup-business-continuity): Backup monitoring, disaster recovery, and business continuity planning
- [Email & Microsoft 365](https://skycomm.com.au/email-office365-solutions): M365 deployment, migration, and security for businesses
- [Network Support & Security](https://skycomm.com.au/network-support-security): Firewalls, VLANs, Wi-Fi, and network infrastructure
- [VoIP Telephone Services](https://skycomm.com.au/voip-telephone-services): Business phone systems and hosted VoIP
- [Internet](https://skycomm.com.au/internet): Business internet and NBN solutions
- [Website Hosting](https://skycomm.com.au/website-hosting): Australian-hosted website and email hosting
- [Domains](https://skycomm.com.au/domains): Domain registration and DNS management

### Business & Professional IT Services
- [Professional Services](https://skycomm.com.au/professional-services): IT for law firms, real estate, retail, and corporate
- [Law Firms IT Support](https://skycomm.com.au/professional-services/law-firms)
- [Real Estate IT Support](https://skycomm.com.au/professional-services/real-estate)
- [Retail IT Support](https://skycomm.com.au/professional-services/retail)
- [Corporate IT Support](https://skycomm.com.au/professional-services/corporate)
- [Secure Infrastructure](https://skycomm.com.au/professional-services/secure-infrastructure)
- [Statewide Project Rollouts](https://skycomm.com.au/professional-services/statewide-project-rollouts)
- [Data Centre Smart Hands](https://skycomm.com.au/professional-services/data-centre-smart-hands)
- [Regional Field Services](https://skycomm.com.au/professional-services/regional-field-services)

## Key Differentiators

- **20+ years** supporting medical practices in Perth
- **Certified Magentus Adviser** — the only Perth adviser specialising in medical IT
- **Daily hands-on experience** with Best Practice, Medical Director, and Genie Solutions
- **Healthcare compliance expertise** — Privacy Act, RACGP CISS, Essential Eight, My Health Record
- **Local Perth team** with on-site capability across the metro area and regional WA
- **200+ businesses** currently supported

## Blog — Recent Articles

- [Windows Server 2016 End of Support](https://skycomm.com.au/blog/windows-server-2016-end-of-support-perth): Upgrade planning for Perth medical clinics and businesses before Windows Server 2016 support ends in January 2027
- [Genie Software Now Requires Windows 11](https://skycomm.com.au/blog/genie-software-windows-11-requirement): What medical clinics need to check before upgrading Genie v11.3.1 or later, including macOS Sonoma requirements for Mac clients
- [Best Practice vs Medical Director](https://skycomm.com.au/blog/best-practice-vs-medical-director): Vendor-neutral comparison of Australia's two main clinical software platforms
- [RACGP IT Requirements for Accreditation 2026](https://skycomm.com.au/blog/racgp-it-requirements-accreditation-2026): What GP practices need for RACGP IT compliance
- [Medibank Cyber Attack Lessons](https://skycomm.com.au/blog/medibank-cyber-attack-lessons-perth-medical-practices): What Perth practices must learn from the Medibank breach
- [Cyber Insurance for Medical Practices](https://skycomm.com.au/blog/cyber-insurance-medical-practices-perth): What claims adjusters actually look for
- [Medical IT Support Perth Guide](https://skycomm.com.au/blog/medical-it-support-perth): Complete guide for clinics and specialists
- [Choosing Medical IT Support in Perth](https://skycomm.com.au/blog/choosing-medical-it-support-in-perth): How to compare medical IT providers
- [Genie Software Magentus Certified Adviser](https://skycomm.com.au/blog/genie-software-magentus-certified-adviser-perth): SkyComm's Magentus certification and Genie expertise
- [IT Setup Checklist for New Clinics](https://skycomm.com.au/blog/it-setup-checklist-for-a-new-medical-or-healthcare-clinic): Step-by-step IT setup guide for new practices
- [Medical Scan-to-Email Microsoft 365 Fix](https://skycomm.com.au/blog/medical-scan-to-email-not-working-in-2026-what-perth-clinics-must-do-before-microsoft-365-changes): Fixing scan-to-email after M365 authentication changes
- [Medical Clinic IT Security Review](https://skycomm.com.au/blog/medical-clinic-it-security-review-perth): Inside a real Perth clinic security assessment
- [Essential Eight Compliance for Medical Practices](https://skycomm.com.au/blog/essential-eight-compliance-medical-practices-perth): ACSC Essential Eight framework for healthcare
- [Microsoft 365 Security for Medical Practices](https://skycomm.com.au/blog/microsoft-365-security-medical-practices-perth): M365 security hardening for healthcare

- [NDIS IT Support Perth 2026](https://skycomm.com.au/blog/ndis-it-support-perth-2026): Secure, reliable and cost-effective IT support for NDIS providers and disability service organisations in Perth

## Company Information

- [About SkyComm](https://skycomm.com.au/about-skycomm): Our story, team, and credentials
- [Testimonials](https://skycomm.com.au/testimonials): Client reviews and feedback
- [FAQ](https://skycomm.com.au/faq): Frequently asked questions about our services
- [Contact Us](https://skycomm.com.au/contact-us): Get in touch for a free IT consultation
- [Remote Support](https://skycomm.com.au/remote-support): Connect to our remote support portal
- [Privacy Policy](https://skycomm.com.au/privacy)
- [Terms of Service](https://skycomm.com.au/terms)

## Contact

For medical IT support, managed services, or a free IT assessment:
- **Call:** 1800 957 977
- **Email:** admin@skycomm.com.au
- **Visit:** Unit 6, 20 Teddington Street, Burswood WA 6100
- **Web:** https://skycomm.com.au/contact-us